How to Use Help Center Search

Fuel Cycle Help Center has powerful search functionality to help you find what you're looking for. When you enter a particular term or phrase in the Search field located on every Help Center page, Zendesk Guide performs a full-text search of our knowledge base articles. When you enter a search query in the help center, the search algorithms get to work, looking for indicators of the most relevant results and ranking them. The relevant knowledge base articles are displayed on the search results page along with snippets of the article that pertain to your search. 

Check out the Zendesk article on end-user searches for more information on the algorithms. This article describes a number of ways to refine your searches.